Local Services and Support

 

When ensuring a successful lasting implementation of the selected solution it is important to realize that Comnatz committment to all it's customers does not stop with the supply of products and accessories, but effectively continues with our dedicated local first class support, including design, engineering, project management, installation, training and maintenance services.

For those who need extra support to secure a successful implementation, Comnatz can also provide professional consulting, site surveys, assessments and customized installations.When ensuring a successful lasting implementation of the selected solution it is important to realize that Comnatz committment to all it's customer

 

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Consulting, Engineering and System Integration

With experienced staff Comnatz is able to assist customer in the pre-project phase with Consulting and Basic Design for it's requirements of new systems or update of existing systems. All followed with detailed Engineering during the project execution. Comnatz also specializes in System Integration by supplying complete new system or adding new systems into existing installed systems.

 
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Project Management

Project Management is the key part during project execution where Comnatz ensures that the project will be executed according to a defined and with the Customer agreed project schedule. As well as ensuring that a close cooperation between the project team of Comnatz and the customers personal will take place and that all products and equipment supplied will be at the site in time and according to specifications.

 
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Installation and Commissioning

Professional supervisors will oversee and manage the Installation together with competent partners ensuring that the work is carried out in line with defined Customers standards and/or international standards. The Commissioning will make sure that the customer receives a functional and reliable systems according to his requirements.

 
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After Sales Services

The portfolio of after sales services from Comnatz consists of Telephone Support (assisting customer with technical information and basic trouble shooting advice), On Call Site Services (solve customers problems at the installation site), Spare Part Supplies, Repair Support, Maintenance Services (scheduled preventive maintenance and unscheduled maintenance) as well as Replacement, Upgrading, Migration and Modernization of existing systems.